Shipping Policy:

• Free Shipping for Orders Over £100:
• Enjoy free shipping on all orders exceeding a value of £100.
• Applicable to both domestic and international orders.
• Standard Shipping Charges:
• For orders below £100, standard shipping charges apply.
• Shipping costs will be calculated at checkout.

Return Policy:

• 30-Day Return Window:
• You have up to 30 days from the date of receiving the item or tracking number to initiate a return.
• The return period applies to unworn items only.
• Return Notification via Email:
• Prior to returning the item, please inform us via email with your intention to initiate a return.
• Providing advance notice ensures a smoother return process.
• Standard Shipping Charges for Unnotified Returns:
• If you return the item without prior notification, standard shipping charges will apply.
• We recommend contacting us beforehand to avoid any unnecessary shipping costs.

Delivery Terms & Conditions:

• For more detailed information about our delivery policies, kindly refer to our Delivery Terms & Conditions section.

Return Policies:

1. 30-Day Hassle-Free Returns:

• We offer a 30-day return window for eligible items from the date of purchase.
• If you are not fully satisfied with your purchase, you can initiate a return within this period.

2. Eligibility for Returns:

• To be eligible for a return, the item must be in its original condition, unused, and with all original tags and packaging intact.
• Certain products, such as perishable goods, personalized items, and gift cards, are not eligible for returns.

3. Return Procedure:

• To initiate a return, please contact our customer support team via email or phone, providing your order details and the reason for the return.
• We will provide you with a return authorization and instructions on how to proceed with the return.

4. Return Shipping:

• The customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
• We recommend using a trackable shipping service to ensure safe and timely return delivery.

5. Refunds and Processing:

• Once we receive the returned item and inspect it, we will process your refund or exchange within 3-5 business days.
• Refunds will be issued to the original payment method used during the purchase.

6. Exchanges:

• If you wish to exchange an item for a different size, color, or variant, please contact our customer support team for assistance.
• Exchanges are subject to product availability.

7. Restocking Fee:

• In some cases, a restocking fee may apply for returns of certain items. This fee will be deducted from the total refund amount.

8. Damaged or Defective Items:

• If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or issue a full refund, including return shipping costs.

9. Missing Items or Order Discrepancies:

• If your order is missing items or there is a discrepancy with your order, please contact us within 48 hours of delivery. We will work to resolve the issue promptly.

10. Return Policy Amendments:

• We reserve the right to amend our return policies at any time. Please refer to the latest version of our Return Policies on our website for updated information.

For any questions or further assistance with returns, please reach out to our customer support team. Your satisfaction is our priority, and we are committed to providing a seamless return experience.